Flower Delivery Norbiton Accessibility Statement

Our Commitment to Digital Accessibility

At Flower Delivery Norbiton, we believe everyone should be able to order and enjoy beautiful flowers with ease. Accessibility is at the heart of our service. We are committed to making our online flower delivery platform accessible to all customers in Norbiton, including individuals with disabilities. Our goal is to provide an inclusive online experience, ensuring that everyone can browse, order, and send flowers through our website independently and confidently.

Web Content Accessibility Guidelines (WCAG) 2.1 AA Compliance

To guarantee a positive experience for every user, Flower Delivery Norbiton follows the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are internationally recognised standards for web content accessibility, focusing on making digital platforms easy to navigate and use for people with a wide range of disabilities. By adhering to these standards, we strive to meet the needs of all our customers in Norbiton, allowing them to access flower delivery services without barriers.

Screen Reader Compatibility

We understand the importance of assistive technologies for many of our users. Our website is carefully designed to be compatible with popular screen readers. This includes providing meaningful image descriptions (alt text) for our flower arrangements, logical heading structures, and consistent navigation. These features support a smooth browsing and ordering process for visually impaired customers seeking reliable and accessible flower delivery in Norbiton.

High Contrast and Visual Design

To further enhance accessibility, our design uses high contrast colours and clear fonts. This ensures that our website's text, images, and buttons remain visible and legible for visitors with visual impairments, low vision, or colour blindness. We regularly test our site using various accessibility tools to make sure it meets best practices and is easy to use for everyone wanting to order flower delivery in Norbiton.

Continuous Improvement and User Feedback

Accessible flower delivery in Norbiton is an ongoing priority for us. We continually review and update our website to address new challenges and evolving accessibility standards. We encourage feedback from our customers—your input is vital in making our service better for all. If you notice any accessibility issues or encounter difficulties while using our website, please use our contact form to get in touch. Our team is dedicated to responding promptly and working towards a resolution.

Contact Us for Accessibility Assistance

Your experience matters to us. If you have any trouble accessing information, browsing, or placing an order for flower delivery in Norbiton due to accessibility barriers, please reach out to us through our online contact form. We will do our best to provide support, alternative access, or personalised assistance as quickly as possible. Our commitment to accessibility ensures that every Norbiton customer can send and receive flowers with ease, dignity, and independence.

Proudly Serving Norbiton

Ensuring our flower delivery service in Norbiton is accessible to all is central to our values. We believe everyone deserves the joy of buying and receiving flowers online regardless of ability. Flower Delivery Norbiton is proud to play a part in making the digital world more inclusive for the Norbiton community.